How to deal with game account issues

# The Complete Guide to Game Account Management: A Safety Handbook from Inactivity to Deletion In the era of digital entertainment, a game account is no longer merely a simple login credential; 

it also bears the player's time investment, emotional memories, and virtual assets. Whether you choose to quit a game due to gameplay updates or need to transfer your account for switching platforms, figuring out how to handle your game account safely and in compliance with regulations has become a necessary issue for every player. This article will provide practical operation plans and risk avoidance strategies from four core scenarios—idle account management, account sale, gifting and transfer, and account cancellation and deletion—to help players safeguard the security of their digital assets. 

## I. Inactive Accounts: Implement "Dormancy Protection" to Prevent Asset Loss When a game account is not in use temporarily, most players tend to "leave it untouched," but this is precisely a high-risk period for account theft and information leakage. 

According to the *2024 Game Security Report*, the probability of an account that has been inactive for more than 3 months being stolen is 230% higher than that of an active account. Proper handling of inactive accounts should include the following three steps: ### 1. Basic Security Enhancement - **Update Bound Information**: Prioritize changing the mobile phone number and email bound to the account to those that are frequently used and have a high security level, and unbind third-party logins that have not been used for a long time (such as old social media accounts).

 - **Enable Two-Factor Authentication (2FA)**: Activate secondary protection measures such as SMS verification and token verification in the game or account center. Some games (e.g., *Genshin Impact*, *Fortnite*) provide dedicated security tokens, which can directly reduce the risk of account theft by 90%. - **Clear Sensitive Data**: Delete private content saved in the account, such as payment information, real name, and address. Turn off functions like location sharing and friend recommendations within the game.

### 2. Asset Preservation Measures - **Archive Virtual Items**: Record rare in-game items, skins, character levels, and recharge records through screenshots, screen recordings, etc. Pay special attention to saving proof of acquisition for limited-event items to avoid subsequent disputes. - **Handle Social Connections**: Inform important in-game friends about the account's inactive status to prevent being mistakenly regarded as "maliciously uncontactable."

 If the account is part of a guild or team, it is advisable to quit in advance or transfer management rights. - **Regular Login Checks**: Log in to the account once every 1-2 months and complete simple daily tasks (such as check-in) to prevent the account from being frozen or data being cleared by some games due to "long-term inactivity." ## II. Account Sale: Compliant Transaction Process and Risk Avoidance Account sale is the most common way of handling an unused account. However, due to issues regarding the confirmation of virtual property rights, it is prone to legal disputes and financial losses. According to data from the China Consumers Association, the number of complaints related to game account transactions reached 127,000 in 2024, mainly focusing on problems such as "account recovery" and "fraudulent transactions." A standardized account sale process should include the following links: ### 1. Pre-Transaction Preparation - **Confirm Account Ownership**: Verify whether the account registration information (ID card, mobile phone number) belongs to yourself. Avoid selling accounts that belong to others or illegal accounts obtained through "renting and changing passwords," as such transactions are not protected by law.